English
Terms of service
1. scope of application
The following terms and conditions apply to all orders placed via our online shop by consumers and entrepreneurs.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who or which, when entering into a legal transaction, acts in exercise of his or its trade, business or profession.
The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they shall only become part of the contract if we have expressly agreed to them.
2 Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Yogistar Vertriebs GmbH.
By placing the products in the online shop, we submit a binding offer to conclude a contract for these products. You can initially place our products in the shopping basket without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the products contained in the shopping basket by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
3. contract language, contract text storage
The language(s) available for the conclusion of the contract: German, English, Dutch, French, Italian, Spanish
We save the text of the contract and send you the order data and our GTC in text form. You can view the text of the contract in our customer login.
4. subject matter of the contract
4.1 Product description
Reference is made to the validity of the respective product description as an integral part of the contract.
4.2 Product images
Without prejudice to your statutory warranty rights, we would like to draw your attention to the following special features. If you are unsure, please contact us:
Due to individual screen configurations (e.g. resolution and brightness), slight deviations between the displayed and actual product colours are possible.
5. requirements and handling of customer content
5.1 Requirements
If it is necessary for the fulfilment of the order that you send us content (e.g. texts, data, files), the existing technical possibilities for this and any applicable requirements are based on the respective product description.
You are solely responsible for the content, including the legality and accuracy of the content you submit. We do not carry out an editorial review of the content before executing the order.
5.2 Compliance with applicable law
The content and the products to be created from it must always comply with the applicable legal provisions. In particular, they must not infringe any rights or claims of third parties (especially copyrights, trademark rights or other industrial property rights) and must not contain or serve any purposes that glorify violence, are discriminatory, racist, xenophobic or otherwise immoral or unconstitutional.
5.3 Exemption
You shall indemnify us against claims by third parties which they may assert in connection with an infringement of their rights by our contractual use. You shall also assume the necessary costs of legal defence including all court and lawyer's fees in the statutory amount. The indemnification does not apply if you are not responsible for the infringement. In the event of a claim by a third party, you are obliged to provide us immediately, truthfully and completely with all information necessary for the examination of the claims and a defence.
5.4 Reservation of cancellation
We reserve the right to refuse the order or to withdraw from the contract if the content you provide for this purpose violates legal or official prohibitions or morality or if there is reasonable suspicion of this. This applies in particular to the provision of anti-constitutional, racist, xenophobic, discriminatory, offensive, youth-endangering and/or violence-glorifying content.
6. terms of delivery
Delivery options
We dispatch the products to the delivery address specified in the order process.
You have the option of collecting your order from YOGISTAR Vertriebs GmbH, Wendelins 1a, 87487 Wiggensbach, Germany during the following business hours: 8:00 - 16:00
7. payment
7.1 Prices
The prices stated at the time of ordering apply. These are total prices and include statutory VAT.
7.1a Deliveries to third countries
We do not charge VAT for deliveries to third countries (non-EU countries), provided that the legal requirements for a tax-free export delivery are met. The customer is responsible for all import duties (import sales tax, customs duties) in the recipient country.
We do not offer the tax-free procedure with VAT refunds using special forms for non-EU citizens. Subsequent issue of tax-free forms or similar documents is excluded.
7.2 Due date and default of payment
The price is due upon conclusion of the contract, unless a later date is specified in the following terms of payment.
The following applies to consumers: In the event of late payment, we reserve the right to charge you a fee of EUR 1.50 per reminder for the second and each subsequent reminder. You reserve the right to prove that the damage incurred is lower. Further claims remain unaffected by this.
The following applies to entrepreneurs: In the event of late payment, we reserve the right to charge you statutory interest on arrears at a rate of nine percentage points above the base interest rate and a lump sum of 40 euros. Further claims remain unaffected by this.
7.3 Payment methods
The following payment methods are available in our shop.
PayPal, PayPal Express
In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions during the order process.
PayPal can offer registered PayPal customers, selected according to its own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with PayPal. You can find further information on this in your PayPal account.
credit card
You enter your credit card details during the ordering process. Your card will be debited immediately after placing the order.
Amazon Pay
In order to be able to pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg ("Amazon"), you must be registered with Amazon, legitimise yourself with your access data and confirm the payment instruction. The payment transaction will be processed by Amazon Pay within one banking day of placing the order.
Amazon Pay can offer registered Amazon Pay customers, selected according to their own criteria, further payment methods in the customer account. However, we have no influence on the offering of these payment methods; other individually offered payment methods affect your legal relationship with Amazon Pay. You can find further information on this in your Amazon Pay account.
Apple Pay
In order to be able to pay the invoice amount via the payment service provider Apple Inc, One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further instructions during the ordering process.
Google Pay
In order to be able to pay the invoice amount via the payment service provider Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further instructions during the ordering process.
Klarna
In co-operation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna") we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise specified below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information can be found in the respective payment option and in the order process.
Purchase on account via Klarna
The invoice amount is due 30 days after dispatch of the goods and receipt of the invoice.
Klarna can offer registered Klarna customers, selected according to its own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with Klarna. You can find further information on this in your Klarna account.
Klarna credit card
You enter your credit card details during the ordering process. Your card will be debited by Klarna immediately after placing the order. There is no address or credit check.
Klarna Charge
You issue Klarna with a SEPA direct debit mandate. Klarna will inform you about the date of the account debit (so-called prenotification). The account will be debited after the goods have been dispatched.
Purchase in instalments via Klarna
You can pay the invoice amount in monthly instalments of at least 1/24 of the total amount. The minimum instalment is 6.95 euros.
Klarna can offer registered Klarna customers selected according to its own criteria further payment methods in the customer account (e.g. interest-free instalment plans). However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with Klarna. You can find further information on this in your Klarna account
Sofort by Klarna
In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, legitimise yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further instructions during the ordering process.
Shopify Payments
We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered via the payment service provider Shopify Payments, payment processing is carried out via the technical service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on your information provided during the ordering process together with the information about your order (name, address, account number, bank sort code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b GDPR. Your data will only be passed on for the purpose of payment processing with Stripe Payments Europe Ltd. and only to the extent that it is necessary for this purpose. You can find more information on Shopify Payments' data protection at the following Internet address: https: //www.shopify.com/legal/privacy Data protection information on Stripe Payments Europe Ltd. can be found here: https://stripe.com/de/privacy
SEPA bank transfer (prepayment)
If you choose the SEPA bank transfer payment method, payment will be processed by the payment service provider Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands. After completing your order, you will receive the necessary payment information by e-mail. Please transfer the invoice amount to the specified account within 7 days. Your order will not be processed until payment has been received. Mollie provides special bank accounts in Germany, Belgium, France and the Netherlands for SEPA transfers. This allows you to transfer the amount to a local IBAN in these countries
Cash payment on collection
You pay the invoice amount in cash on collection.
8. right of cancellation
Consumers are entitled to the statutory right of cancellation as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of cancellation.
9. Transport damage
The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.
10 Warranty and guarantees
10.1 Liability for defects
The statutory liability for defects shall apply.
10.2 Warranties and customer service
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
11. Code of behaviour
We have subjected ourselves to the following codes of conduct:
12. dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.
13. Final provisions
If you are an entrepreneur, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our registered office.
Should individual clauses of these GTC be wholly or partially invalid, the remainder of the contract shall remain valid. If individual clauses are invalid, the content of the contract shall be governed by the statutory provisions.